Hi, it’s Tyrone from Tyroneshum.com and welcome to the dedicated channel where I help you with outsourcing, automation and also lifestyle design. In today’s tutorial, I want to share with you what I’m planning to do for the next few weeks. In the next few weeks, I’m going to be running a series of “how to outsource” type of videos and inside those videos, I’ll be talking about different topics ranging from blogging, all the way to article marketing, to Facebook marketing, and so forth. And I’ll be talking about those key things about how to outsource those things.

It’s going to be exciting topics because it’s going to be related to everything that you need to do for Internet business. And it’s very overwhelming sometimes, I know from my personal experience and also seen from members of my course that these things that you have to do on a day to day basis just to keep your business running and also to keep your blog or website, market it, requires a bit of time and effort. But the thing is, they’re all back behind the scenes and people don’t usually see those things.

So I’m going to talk to you a little bit more and share with you some of my strategies on how I go about outsourcing these tasks. All right, so without much more to say, I want to actually start with you firstly today is how to look at outsourcing FaceBook creation and also creating all the FaceBook entities and links and so forth because this is something that’s really powerful for your business but at the same time, you don’t have to do it yourself.

And, I can tell you just from my personal experience in my own business, I don’t obviously do too much with FaceBook creation and so forth. I have it all outsourced. And I don’t mean that I’m actually putting on phase to pretend as though I’m not the FaceBook user, no no. I’m actually the one still tweeting, or putting my likes or sending posts, messages onto FaceBook. But what I’ve done is I’ve streamlined the systems of where my posts from my blog go straight there automatically instead of having me to do it or the setting up of whole FaceBook thing.

So the first thing is I’ve created a tutorial which I’ll provide down below in this as well is how to create a FaceBook landing page. And for anyone who’s starting to setup a blog or a website or any business out there, it’s actually very powerful to have a FaceBook landing page. And this FaceBook landing page can help you bring and drive customers back to your own website and just a build really a readership and also a community so that people know what brand is.

By doing that also too, you can also have automatic updates sent to those people once they become a FaceBook fan. And this is what people has been talking about is creating a large FaceBook fanpage so that there’s more and more people looking at your fanpage and following you and doing, seeing what you’re doing in FaceBook. But did you know that as soon as you post an article on your blog or if you post a new video, you can actually syndicate that directly out to there and it can be all automatically done instead of having you type it in and set it up. And that’s very, very powerful because everytime you put a new post in, all your fans that are on your Facebook page can actually see what’s going on and come straight into your blog to check it out.

So to outsource that, there is tutorials that I’ve provided down below as I’ve mentioned just now. And if you just give those simple tutorials to your virtual assistants, they can go about setting up your FaceBook landing page and also setting up your FaceBook fanpage so that people can come and check out your FaceBook fanpage and that way you can also start to grow your FaceBook fanpage as well.

Also, there are other tools below that I recommend as well and just check those tools out, just simply click on them and it will allow you setup your FaceBook connections between your blog. And it depends on what kind of system you’re using. If you’re using a WordPress, these tools can be very, very powerful and easy to implement as well. And that can be easily outsourced too.

All right, so I thought I’ll just share that little thing that’s what’s happening in my business and that’s what I’ve done. And hopefully you’ll enjoy the next up and coming series that I’ll be providing so stay tune. That’d be anything to blogging, to article marketing, to press releases and everything that I’ll be teaching about how to outsource those things.

All right, that’s it for me today. If you’ve got any feedback any comments, feel free to leave them right below here. I love to hear them from you. If you want to tweet about it, feel free to do so as well.

My name is Tyrone from Tyroneshum.com and I’ll see you guys in the next episode. Have a great day. Bye for now.

Hi, it’s Tyrone from Tyroneshum.com and welcome to the dedicated channel where I help you with outsourcing, automation and creating the lifestyle that you desire. In today’s video, I want to give you 5 top tips that I recommend to help you with outsourcing and these 5 tips are very simple, practical tips that you can take. All right, let’s just jump straight into it.

The first tip is that I want to share with you is just make sure that 1, you defined exactly what you want to do and what you what this outsourcing person to do for you. That’s what you need to really sit down and think about. A lot of times, when I speak to people they go I need to find someone full-time to work for me. And I go oh, what do you need to be done? Then they go oh, I need to do WordPress installations, I need them to check my emails, I need to do all that kind of stuff. But that’s not really defined, that’s actually just generally everything that you need to be done. What I recommend you do is to breakdown each individual process and have a look at it. If you need someone to do programming for you, find a programmer. If you need to do just administration, find someone who’s a virtual assistant. So just really define specifically what tasks that you need to be done. Then that way from there onwards, you need to just figure out whether or not it needs to be outsourced or can it be automated with a system or something that’s in place that doesn’t require any additional payments or income out of your business. All right, so that’s the first point.

Second point I highly recommend is obviously once you defined what you want to do, go out and find the right people to be able to outsource to. And, a lot of times I see a lot of people who jump over to eLance, oDesk, Rentacoder and all those large websites. Nothing wrong with that if you are looking for contractors just to do one-off jobs. But in my opinion, I highly, highly recommend you look for people who work full-time or part-time for your business. The reason why I recommend that is because 1, once you teach them and train them with the right skills, they’re going to be there for a while and they’re not going to run away or do something else, you know work for someone else’s business. I recommend doing that because you basically retain their skills because you don’t want to spend all the time training them, giving them all the systems, giving them all the tools that they need to be able to setup whatever you need them to do and then suddenly the job’s finished, they runoff or they take off or finish that. And that’s what happens with most contractors whereas when you have someone full-time, they’ll just complete the work and continue to work with you, and get to know your systems and really commit to your business and even back you up whenever there’s downtime from you. So that’s the second point I highly recommend is just to make sure you look for full timers or part timers. There’s plenty of websites I also recommend on my blog as well, too that shows you where to find them.

Now the third point I want to share with you is to make sure that once you’ve got these people in your business, make sure you have plenty of good training and spend at least, at least a good fair amount of time. Usually, for people who are starting out I recommend spending at least a good month to provide them with all the systems, the training, and making sure that they’re feeling comfortable knowing your whole business because ultimately, you’re investing the time you’re putting into them for your business. They’re an asset to your business so I highly, highly recommend you train them and spend good fair amount of time. A lot of people I see unfortunately, they hire someone and expect them to just takeover and run the business straightaway. It doesn’t happen like that, you need to invest your time to train them. So that’s the third point I recommend.

Now the fourth point is make sure you have a good, good system in place. What I mean by that is to have a project management system that manages each and everyone of your employees even if you’re starting with one of them or your virtual staff but make sure you have everything centralized and put into one system. The reason why I recommend that is because once you have the people and all your resources all located in one system, everyone can access that at a central location not having to flick back through emails, looking through data trying to find things, not going to find documentation, all that kind of thing. If you have one project management system setup, you have all your usernames and details logged in there. You have all your training videos put inside, you keep all your projects managed there. It’s all in that one place and it just makes life so much easier and furthermore once they’re working for you full-time and commit to your business, they just use that system and they don’t even have to talk to you. All you need to do is log in and see what they’re doing. So it’s a really, really good way to keep track on what’s going on and keep your projects running day to day. So that’s my fourth point there.

Finally, my fifth point is just to make sure that you pay them. Pay them, pay them, pay them on time. I know I’m emphasizing this quite heavily but if I were in this position of actually working for someone and I sent my invoice over them and it took them one month to pay the invoice, I wouldn’t be working with them. So if you can and ensure you need to, just pay them on time. So if they sent an invoice, just pay them straightaway. Don’t delay, don’t put it off, just pay them on time and make sure things go smoothly. And that way they know that they’re secure in the job that they’re working for you but also too, they’re going to be able to be rewarded as well for their work because once you’ve done all that work, you want to get paid. So that’s something I highly, highly recommend. That’s the fifth point, the most important point I think out of all these you can take away.

All right, I hope that these outsourcing little tips that you’ve taken, the 5 tips that I recommend today are going to be useful and practical and if you can, just take away and start implementing them if you are looking for that position to outsource right now.

If you want to any more information about how to outsource, simply you can subscribe to my newsletter and I’ll give you 10 free videos on how to outsource step by step. I don’t hold anything there. So just check it out, it’s at MassOutsource.com sign up there and you’ll get 10 free videos directly from me. Furtheremore, I love to hear your feedback and your comments, just simply leave them right down below and share with everyone what your thoughts and if you’ve got any additional comments and feedback from this video as well.

All right, thanks very much today for watching this. My name is Tyrone from Tyroneshum.com and I’ll see you in the next video. Bye for now.

Tyrone: Hi everyone, it’s Tyrone from Tyroneshum.com. Today I’ve got a special guest here on the call with me. You’ve probably already seen previously I’ve interviewed Chris Ducker before and I just wanted to get Chris on the line today because I want to share with you something really, really exciting and something that I’ve used as a service as well, too. So, I probably should introduce Chris first. How are you going Chris?

Chris: Very, very good. How about yourself?

Tyrone: Good, good buddy. Well the reason why I got Chris on the call today was I’ve been talking to Chris quite a bit and just from personal experience, I believe that Chris has one of the best places to find people to outsource virtual assistants and anything that you need in terms in the Philippines because being over in the Philippines where Chris is right now, is a huge, huge opportunity for him to be able to find good, quality stuff for you. So I thought okay, Chris’s got a new service that’s come out called Virtual Staff Finder and I thought why not get Chris on the line to share a little bit more information about this service. A service that I’ve used already and I found exceptional and something that I can highly, highly recommend. So Chris, maybe just share with us why you started this service and also little bit more about how it works?

Chris: Okay, well ahh…the reason why I set this thing up more than anything else, had to think of that for a minute…

Tyrone: I think I realized that.

Chris: The reason why I set it up more than anything else is because as my own outsourcing company Live2Sell Group has grown over the 5 years being in the business, our own sort of business strategies have changed a little bit. We no longer work with very small companies or entrepreneurs. We tend to sort of focus on partnering up with medium to large sized companies nowadays. And that’s just…you know, that’s just a strategy thing. It’s not because we don’t like the little businesseses, or you know the moutain top places or things like that. Fact to the matter is that you know, for every company as it grows, things change, strategies change. We would know different. And, I mean as an entrepreneur myself, I really…did miss. I’m talking about really for the last year or so. We haven’t worked with any sort of entrepreneurs or small companies. I’ve really been missing those one on one collaborations and those conversations, you know brainstorming and mind mapping sessions and things like that. And, it just became very, very evident to me from talking to people like yourself who are obviously involved with the outsourcing industry online and also with the clients coming through to…to our website, the Live2Sell website that there’s a massive, massive gap in the market for people who wanted to work with homebased virtual assistants but perhaps maybe didn’t want to spend the time and the effort, and the certain amount of money to go through all the process of trying to find somebody. And then, have possibly the risk in wasting a lot of time and money by choosing the wrong people. And, I think there’s a lot of horror stories online by using all these job websites which I’m not going to mention because I only get in trouble with them. But, the fact to the matter is that there’s a lot of horror stories where you pay people and they disappear on you, all those sorts of stuff. For me that’s…it’s just not fair for the entrepreneur. So, we set it up to bridge that gap fundamentally, that’s the tagline of the services: to bridge the outsourcing gap between working with a homebased virtual assistant and having the backbone and the infrastructure in terms of the interviewing, and background checking, and betting and testing that we have with Live2Sell Group that we use ourselves internally when we’re hiring people for our company. We have over 220 people working for us now so it’s tried and tested, it really does work.

Tyrone: Awesome. Well, the thing is probably just to mention as well, I’ve worked with quite a lot of students and members within Mass Outsource and also I still get a lot of people inquiring through my blog as well and through the MassOutsource.com, “Tyrone, I can’t find anyone who’s suitable. I’ve been through the job websites that you’ve recommended…” and I’m not saying that those job websites are probably going to be the best or not any good or anything like that but it’s a struggle because sometimes, to deal with them to find the right quality people does take time. So what Chris is able to do with this service and the reason why I find some awesome service and it worked really, really well is that it saves you time. It saves you huge amount of time having to go out there and find it yourself, do the interview process, back and forth testing and so forth. What Chris can do for you is really streamline that time and interview them for you, make sure the processes are all correct in place and basically hand you through that silver platter. And, you get basically the right candidate and saves you so much time having to spend looking for them. And, I’ll give you an example because I have used his service already. He was actually able to…I actually contacted Chris and I said, “Look Chris, I’m struggling to find a good, quality programmer out there specifically for PHP. And, because of that I just said look, I’ve been looking through so many different qualifications try out this website, try that website and just couldn’t find the right one. I said Chris can you see for me, since you’re in the Philippines, anyone that’s local around your area to be able to come and get interviewed and potentially be a candidate for my company.” So he went out there within probably a couple of days, came back with an awesome response and since then, I hired him. He’s been on my team for…I don’t know how long now but he’s just been an awesome, awesome programmer. So thank you, thank you to Chris that if I didn’t actually ask him, I wouldn’t have him on board. So I can tell you, just from personal experience, the service that Chris provides is just tremendous value because the kind of things that he can do for you not only can he find good candidates but he’ll also give you that personalized service to find out exactly what you want and this is just a testimonial for Chris’s service called the Virtual Staff Finder which I think in my opinion is probably one of the best resources to help find virtual assistants and virtual staff all across from the Philippines. So yeah…

Chris: I think it’s…I’d like to just add one thing as well. I think this will put a lot in people’s mind that these are as well, I actually now put together a team. When we were working with you actually, it’s just myself and my assistant that’s just working with people locally to find, I believe it was Joseph right? That’s the name of the programmer we’ve found you. And he actually is based here in Cebu and he came into the office, I’ve met him very briefly and he chatted with a couple of staff and everything but obviously not all the virtual assistants that we help entrepreneurs find and start to work with are based here in Cebu. You know, a lot of them are in Manila and that’s hours and airplane away. So what I’ve eventually done, I’ve set up a team three girls now, that consistently work not only with the clients, the entrepreneurs hiring for the service but also for the virtual assistants as well. And this is the very important part, we pre-programm their mindset on the types of things like when they should get paid, how they should get paid, how much they should get paid, the type of work that they’ll be doing for their virtual bosses, how to work with their virtual bosses and things like that. Not only as…I don’t actually do that myself. I have Filipinos in their local time, in their local dialect when there’s no…you know there’s absolutely no barriers, you know what they’re saying is getting across to them perfectly, there’s no communication barriers or problems in any way whatsoever. And so far, we’ve placed about in work. We launched the service a week ago and last week we’ve had close to 20 people signed up for it and I think we’ve already placed about 7 or 8 virtual assistants and so far the response have just been phenomenal. People were just like “Wow, they really know what they’ll be doing for me.” And that is you know, of the back as well as number one, finding somebody then number two, finding someone that’s actually going to know what you want me to do for you on a day to day basis. And, part of the process for the entrepreneur or the virtual boss to actually put together a very good quality job description as well so we can find the right candidate in that place as well. It’s not just about pretty good job ad on a website, we want to know exactly what your virtual staff member is going to be doing on a day to day basis so that we can find absolute best candidate for that as well.

Tyrone: Absolutely and that’s the reason why I say it to a lot of people and I always refer a lot of people back to you Chris because the fact is a lot of them just come back to me and say…and say to me…

Chris: I should thank you for that. You’re right. No, I’ve had a ton of sign ups for you, a ton! And not just for Virtual Staff Finder but also for Live2Sell Group as well a few full time you know, solution provider VAs as well. So thank you very, very much.

Tyrone: You’re welcome anytime because if you can look after my clients, if it makes them happy, it makes me happy too. So…but in all that I’ve seen is that the thing that is so important is finding the right quality candidate is not easy and I know that it’s hard because I’ve been through that myself and I’ve filtered through hundreds and hundreds of candidates and sometimes you just get frustrated. It’s probably better to have somebody who’s physically there and has a team back and behind you to actually go through that process which in the end if you spend a whole week trying to find somebody and Chris does it in a couple of hours for you, you can imagine the cost saving you can gain back from that. So I definitely recommend, I highly, highly recommend checking out the Virtual Staff Finder. If you do want to find out more about Chris’s service, just simply shoot him an email which I’ll put a link right down below here and you can contact him anytime. He’s a friendly guy, so don’t be afraid of him. And if there’s any further questions that you want to ask me as well just feel free to shoot it through. But I hope that you take this service on and have a look at it and consider it if you are looking for a virtual staff right now because it’s an awesome service. Anything else you want to add Chris as well, too?

Chris: No. Not at all, except for the fact that you’re very kind gentleman for that very nice testimonial, thank you very much.

Tyrone: You’re welcome. You can use it anyway you want to. So yeah, if you guys want to check it out, just simply click on the link that’s right below in this video as well, too. And, I’m pretty sure that Chris will look after you straightaway too.

Chris: Sure I will. Your promise made, it was my pleasure.

Tyrone: You’re welcome. Awesome. Well, thanks again for coming onto the call and sharing with our audience and also I hope that for people who’ve seen this will benefit from this as well and hope to see you soon as well. So we’ll catch up as well after this.

Chris: You got it, absolutely.

Tyrone: Awesome. Have a good one!

Chris: You too mate!

Tyrone: Bye for now.

Hey everyone, it’s Tyrone from Tyroneshum.com. A question I get asked a lot is how do I train my virtual staff? So today, I’m going to share with you a step by step process in how to train your virtual staff.

So you found your virtual staff and you’re ready to move on and ready to get them start working for you full time or even if they’re not working for you full time, part time is fine. Let’s start with the first thing. The first thing is to talk a little bit more about what you need to do to be able to prepare them so that they can know exactly what they need to do. The first point I want to note to you is train them only one thing first. Start them off with one main task.

Let’s say for example, if you want them to run a whole new campaign for Adwords or you want them to setup a website for you, which is just one project or one task. You train them up so that they familiarize themselves and get really good at this one task. What I usually do is before I get them to start on a project is I actually sit down, and I open up my mind mapping software. The software that I use to be able to generate a mind map is called Freemind. You can download Freemind if you’ll just run it on a Google search on the Internet.

It’s basically a mind mapping software which allows you to be able to layout step by step the path and the process or the screenflow on how you go about getting the project done. If you just want to break down all the information, that’s a great way to do it and use Freemind to do that. Now, if you want more of a structure where you just go step by step showing them a flowchart for example, there’s really good software that I also use called Gliffy. You can download it or use it in Gliffy.com and that allows you to be able to draw arrows and boxes to be able to do a nice little flowchart of what you need to be done.

So those are the two pieces of software that I usually use. I start off with Freemind first, downpour my information and ideas onto the computer, see what it’s going to head and exactly what I want to do. Then, I jump straight in Gliffy and do a flowchart of exactly where the tasks of how the processes work. What I’ll do is I take my flowchart and I’ll put together a step by step instruction of how to complete the task and I start to generate the videos. The way I generate those videos is either sit in front of camera like what I’m doing like now or to turn on my computer where I have a little webcam and talk in front of the camera, I can do that. Or, if there’s a very technical side of things, I turn on my little software called Jing. Jing project is a free software made by TechSmith which you can download from Jingproject.com.

That basically captures five minutes of what you’re doing on screen. That way, you can easily show to your virtual staff or virtual assistant exactly step by step what needs to be done and how to go about approaching it. So, that’s what I do. I create those videos and once I’ve created those videos, I’ll upload it to the project management system. Once that’s done, I’ll send it straight over to my virtual staff and I say, start from steps 1 to 5 and just learn doing the steps and once you’ve done that, start doing the work for me. That’s how I go about training my virtual staff.

It’s not anything that’s really difficult, it just takes a bit of time. But the best thing I can recommend you to do is to take some time out and just set these training videos out because once you set them out once, they’re there forever. It’ll save you amount of ample time because once you train up your virtual staff, they can train the new virtual staff that you hire later on by just giving these same videos to them and they’ll be able to add tips, points, etc to it. One last thing I want to mention as well to you is make sure you get your virtual staff or virtual assistant to document everything that they do so if they implemented a new process, or added some new tips or ideas on how to make this process better, get them to document it for you and upload it to project management system. That way, they can always refer back to it.

That’s pretty much on how you go about doing that. Hopefully, that little tip can help you save amount of time in training your virtual staff because that’s something I find quite turning point for a lot of people because I find that it’s what holds them back from taking that next step to free themselves up to do the things that they need to do. If you haven’t trained the virtual staff, they would still run back and forth trying to get them to do the same things over and over again.

That’s pretty much what I do and I’d love to hear some more of your feedbacks and comments. Just put them right below at my blog or if you’re watching this on Youtube, just visit my blog at Tyroneshum.com. So, I’ll see you in the next video, it’s Tyrone Shum from Tyroneshum.com. I look forward to seeing you soon. Bye for now!