May
1
2009
6

Written by Tyrone

upselling Many Internet businesses have sometimes overlooked the obvious profit strategies within their business. I know I have and only the other day was I reminded by Brendan Nichols to include up sells on my website before a customer finalises their order. If you want to increase your profits without having to look for new customers add this one strategy correctly and I can guarantee you that you will have more money in your bank at the end of the month.

I Don’t Know What Up Selling Is..

To define what up selling is, lets have a look at the definition from Wikipedia:

Up-selling usually involves marketing more profitable services or products, but up-selling can also be simply exposing the customer to other options he or she may not have considered previously. Up-selling can imply selling something additional, or selling something that is more profitable or otherwise preferable for the seller instead of the original sale.

In the context of an Internet business we can apply up selling on your website just before a customer finalises an order or at any thank you page. It is quite simple to do and sometimes very easy to overlook and it provides the opportunity to increase your profits with minimal or almost no effort.

How To Use An Upsell In Your Business?

Let’s start with an example to understand where up selling can fit into your Internet business. I am sure you have heard of McDonalds? Next time you buy a burger from them pay attention to how the 15 year old asks you for an up sell. Here is what happens. You order a Big Mac, French Fries and a drink, and it gets processed, then the cashier asks you, “Would you like to upgrade your drink and French Fries to a large for an extra fifty cents?”. You don’t hesitate and answer yes, since it’s only an extra fifty cents and you get more of what you wanted. Bargain isn’t it? Well, McDonalds already had the sale and by adding one little thing into their marketing they immediately increase their profits. This is up selling at McDonalds.

How can we apply up selling to your Internet business and increase your profits? Try it on your order pages or thank you pages. For example, “Buy this product, and get one year free technical support. Check this box to get lifetime support for an additional $29.95.” This allows you the opportunity to make almost an extra $30 from each sale. It is very easy to add to your processes and can make a huge difference on your profits. It is even easier once it is automated which is made possible from an Internet business.

Another way to increase your profits with up selling is to include sales sheets with the packaging of your physical products. Include an offer for free bonuses, which will drive traffic back to your website to take up the offer. Once they are on your website you can offer them one-time offers or repeat the up sell process again on other items. See how easy it is to include this simple strategy?

It’s Easy Cash, Why Don’t More Internet Businesses Use It?

The reason is that most business owners are either not aware of this strategy or have put it off and chased after other opportunities to look for new customers. If you have a database of customers who are not currently purchasing from you at least once a year, then you have an excellent opportunity to up sell your products and services. Take action and don’t let procrastination overtake you. This one strategy can can be your most profitable marketing tool for your business.

On the flip side if you already have implemented this into your Internet business, I commend you! If you want to read other strategies available check out my series on Spreading The Word: Turbocharge Your Traffic.

Tyrone Shum
Up Selling For Profit

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6 Responses to “Up Selling Your Products And Services For More Cash!”

  1. Nicolas Prudhon

    May 1st, 2009

    Up selling is a good method to increase your profit, however be careful not to overdo it.

    After signing up or purchasing a product, having another offer for something complimentary is great, but having 4 offers in a row is a total turn off for me.

    While basic up selling will feel genuine helpful offer, doing it excessively make the prospect feel that he’s been toyed with and that whatever you try to sell him before was just crap, and in the end doesn’t trust that what you are offering “on top” is any better.

    [Reply]

    Tyrone Reply:

    Hi Nicolas,

    Good point you have there. Sometimes offering too much can turn a customer away, as they already may have been sold on the first item. I would at most up sell one product at a time, and then later on through the sales funnel offer another. Otherwise as you have said it will be overkill.

    Thanks for your feedback.

    [Reply]

  2. [...] Option To Up Sell At The Checkout Having this option alone will increase your profits dramatically. Up selling, as I’ve discussed in a previous post is a powerful way to increase your profits from an [...]

  3. Ken Lempit

    Jan 22nd, 2010

    Upsell marketing on the thank you or confirmation page is providing significant profits to the largest online Web properties. This is an area most online stores ignore because they don’t have a proper offer for this very important real estate.

    [Reply]

  4. Tyrone

    Jun 22nd, 2010

    Hi,

    Thanks for your comment and glad to know you’ve liked my posts.

    I’ll keep you posted!

    [Reply]

  5. [...] Up Selling Your Products And Services For More Cash! | TyroneShum … [...]

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