Hi, Tyrone Shum here. Thanks very much for visiting my blog today and welcome to my outsourcing video. Currently it’s probably around about 30 degrees today, it’s the beautify Sydney weather which we’ve been missing out for quite sometime. Been up and down lately these last few weeks and finally we’ve got full sunshine and as you can probably see in the background there, we’ve got nice blue waters as well. This is just the balcony I’m sitting at, at the moment where I’m at.

Okay, what I wanted to talk to you about today is a particular topic that I’ve been asked on many occasions is, the question is “Once you’ve got virtual staff, what work to give to them?” And, this is a very common question I’ve been asked regularly and I thought this is going to be a good opportunity for me to be able to share with you how I go about doing this and also what is important. I want to go through and outline just a few points so that you can get a better idea of how to go about doing this and also what to give to your virtual staff. Because when you do hire them, you might be thinking “Okay, why it isn’t easy just to give them all my work!” Yes it is, though if you can just imagine hiring a chimpanzee and wanting to get them to do some tricks or hiring and getting a dog to do some tricks for example, you get to teach them how to do it otherwise they don’t know what to do. And this is why I’m going to be talking about this particular topic because a lot of people struggle with this.

Now what I’ve done when I started up my whole system of hiring virtual staff to outsource my entire business is I need to setup a system to be able to do this and obviously without a system, you are going to be spending a lot of time training and managing, and running everything yourself therefore you’ve created more extra work. But by having a system in place, it makes it so much easier and it’s a hands-off approach and you can spend more time doing things that you enjoy like I’m doing right now and also letting people do what they’re best at.

The first point is setup a project management system. And, I’ve recently setup a really customized project management system in the Mass Outsource Mastermind course and I’ll probably show you what it looks like down below in the resources section so just click on below and I’ll show you exactly the link to it and also some of the screen captures of what you can get. But, inside the project management system, you want to setup particular modules so that firstly it has training modules, and also daily accountability modules and lastly, week to week modules. What I mean by that is I’ll break these things down. The first thing I’ve been talking about is training modules. Training modules is where you store all your business training videos, anything that’s related to the materials that you need to train up the person or the virtual staff to run your business. And it can be putting it anytime you want so that if you’ve come up with how to setup and run your email for your virtual staff, put that in there. At the end of the day, whatever comes out of your brain that is required in your business, just put it inside there and that way you start to catalogue and also to build up a list of training modules for your virtual staff.

Next thing as well is having a daily accountability module setup inside the project management system and by having that in place, you can have your virtual staff being kept accountable on what they do. You don’t have them keeping accountable to what they do, they can do literally what they want and you’re paying them for work that they have to do in your business. So that’s important to have and they need to submit it to you on a daily basis, that’s crucial.

Now, the next module that I was talking about was your week to week module, what I call weekly tasks module. And, what it comprise of is the set weekly tasks that they need to complete everyday or everyweek and these are the things that they always have to fall back on if there are no projects there. Say for example, right now I don’t have very many projects for my virtual staff to do particularly my programmers. My programmers are currently going “Okay, what do I do?” So there’s been this module that has been setup for them for quite sometime now and if there’s nothing for them to do, they just simply fall back into this particular module, review any of the training material that I have there, review any of the outlined and step by step guides that need to be followed and just simply complete the work. So for example, one of them that I’ve got inside there at the moment is to complete and setup multiple websites on numerous different sites and or different areas of the Internet and linking them back to my major sites such as Internet Business Path, Mass Outsource and also for Asknreply. And those websites all create those multi links which help build up the page rank and also the search engine optimization and these things are always continuous that you can assign to your virtual staff to do. That’s something that you can do for your virtual staff whether it be for virtual assistants, programmers or for anyone that needs to do anything that’s related to your business and you set these things up in your project management system. It’s easy to do and setup.

Okay so once you’ve got these systems in place and they’ve been assigned this work, then the most important thing is obviously to monitor it. And, I usually give myself about 1-2 months to monitor the progress, to see if they need additional training, to see how much more I can help them. Or, if they’re fine with everything, then give it to them and let them to be on automatic mode and continue to repeat these tasks everyday for you. And, once I do that on a day to day basis, you start to see that all your efforts of setting off these systems will start to payoff or all the results will start to show. And you can obviously set this up by having right reporting systems in place like Google Analytics on tracking traffic, setting up Time Record sheets that I’ve done with my virtual staff, all those kind of things can help manage and also allow you to see what tasks to give to your virtual staff. That’s crucial that you understand how this system works or how this goes about.

Now as I mentioned at the beginning of this video, I said what kind of tasks I should say can you give to your virtual staff? And maybe let’s just start off with the basics. A lot of times, people hire virtual assistants just to start off when they’re hiring their first virtual staff and for my first virtual assistants, what I got them to do was to check my email and to respond to my customer service inquiries. Becuause a lot of times, I used to spend about 10-15 hours a week just checking emails and then replying to customer inquiries, customer complains and feedback, etc. And because of that time, I could have spent doing other things that I enjoy doing and this is why offloaded it for them to do. Imagine multiplying that by three businesses, that’s like 30 hours a week. That pretty much goes three quarters of my time spent on replying to emails, and managing and administration stuff.

So you can probably that being the first thing if you have a lot of emails and a lot of these tasks. Otherwise, if you don’t have that much emails in comparison to what I usually get, you can also assign them to do research tasks. You might want to assign them to research all about different websites that you might be able to get. Say for example, link exchange with other website to build up your network of links for your websites, things like those that they can do.

Another example that you might want to give them to do is also submitting to different article directories, submitting to Technoratti, Digg, doing all the different types of social media submissions. They take time and a lot of times, you don’t need to physically sit there and enter in your email address and names, passwords and stuff, you can assign that to your virtual staff and let them do it for you. And if they do it correctly and do it right, then you have yourself a very much automated system of how to be able to setup an easy way to drive traffic to your website. Those are some of the simple tasks that I’ve already assigned for my VA to do and anyone could do it as well.

All right well, that pretty much ends this tutorial on what to do about assigning tasks and stuff to managing your virtual assistants as well or virtual staff. I hope you enjoyed today’s tutorial and you got a lot out of it, and I hopefully see you soon then. Well, I’m Tyrone Shum and all the best with everything that you do and talk to you soon.